Terms of service

Terms and Conditions apply

  • All transactions will be processed in SA Rand (ZAR) and are inclusive of VAT (15%).
  • We reserve the right to change our prices without notice – this includes the price of the products as well as applicable shipping costs. Pricing changes will only affect future orders.
  • We reserve the right to cancel or amend orders due to stock availability or system glitches.
  • Discount & voucher codes cannot be combined with any other promotions & offers in store or online, and are only valid standard, full-sized products at standard price, including the loyalty birthday offer, welcome offer and any other promo code.
  • One gift with purchase is valid once per loyalty customer & transaction.
  • No split sales allowed.

Payfast Payments: 

  • We accept MasterCard, Visa and EFT through the payment gateway Payfast.
  • Payments and card details are automatically checked against large online databases of blacklisted details.
  • Payfast utilises WAF technologies to detect and stop malicious activity before it reaches our servers.

Payflex Payments: 

  • You must be over 18 years old
  • You must have a valid South African ID
  • You must have a debit or credit card issued by Mastercard, Visa or Amex

SAMPLES:

  • A maximum of 3 samples are allowed per customer
  • Samples are not for purchase, they are given as complimentary testers
  • L’Occitane reserves the right to cancel all orders that comprise of only samples